Your Premium Business Phone Service Provider

Business phone service has changed and so has the way you interact with your customers. Hosted VoIP now allows you to adapt to these changes with ease by enabling you to utilize a full-featured phone system at a fraction of the cost. Work remotely, manage your employees’ interactions with call center features, and stay connected with your customers in the way that they wish to be connected to you. Customers can now communicate with your business via SMS (text messaging), video conference, or standard phone calls. With a 99.999% uptime guarantee our platform will ensure reliable connectivity as your premium business phone service provider.

Better Service. Better Price.

While many options are available for Hosted VoIP, businesses often find little support when it comes to deploying and properly servicing their phones with other business phone service providers. One Stop Telecom walks you through every step of the process to ensure you are confident and comfortable throughout your technology transition and beyond. All you need is an internet connection! To see our competitive pricing, use our calculator below and request your own customized quote.

Flexible Pricing Available

Preferred

Month to Month Service

$15.99

/user/month**

Voicemail
Individual Extension
Digital Receptionist
Ring Group
Hold Music
Standard Mobile App
Extension to Extension Video Calling
Call Logs
Real-time Analytics

Premium

Month to Month Service

$23.99

/user/month**

Everything in Preferred, PLUS
SMS/MMS Capability
Call Recording
Call Queues

Executive

Month to Month Service

$29.99

/user/month**

Everything in Premium, PLUS
Call Center Features including whisper, barge, and more
Customizable Call Center Wallboard
Video Conferencing
Advanced Reporting

Frequently Asked Questions.

We hope you find what you are looking for here. Give us a call. Our consultants will assist you, with no obligation, to understand the internet and phone options available to you.

What is VoIP?

VoIP (Voice over Internet Protocol) is a technology that allows you to access your phone system and make phone calls over the internet rather than a traditional landline. This technology converts your voice into a digital signal, allowing you to make a call directly from a computer, a VoIP desk phone, or mobile devices. VoIP achieves greater functionality and accessibility at a lower cost for businesses.

Can I use my current VoIP phones, or do I need to buy new ones?

Although we offer a variety of hardware options for purchase, it is likely that an out-of-pocket expense is not necessary. In most cases, existing VoIP phones can be re-provisioned to our platform. Another option is to do away with desk phones completely and instead use our mobile app or Softphone via your PC and headset.

How many calls can I receive at a time?

Unlike traditional analog phone systems that require roll over lines, VoIP can handle as many simultaneous calls as your devices and users can handle. The Call Queue feature allows for callers to hear on hold music while waiting for a representative instead of getting a busy signal.

What features can I use with VoIP?

Our Hosted VoIP platform offers enterprise features at a fraction of what it costs to install and maintain a traditional phone system. Fully utilize features such as Auto Attendants, Custom Call Routing, Mobile App, SMS/MMS (Text & Picture Messaging), Call Analytics, Individual Voicemails, Call Recordings, Call Park, Call Forwarding, Call Queues, Custom Music on Hold, to name a few.

Is VoIP right for my small to medium size business?

Yes, it is! We are confident that we can meet the challenge of expanding and filling your needs as your business grows. Whether you have 1 or 100 employees, we are dedicated to implementing our robust, full featured platform at competitive pricing.

What voice quality can I expect?

If your network is healthy, you can expect better voice quality from your VoIP calls than any call coming through a landline. We recommend speaking to one of our consultants to identify your network’s health.

Can I keep my phone number?

Yes! We offer free number port-in. As we port your numbers, we provide you with a masked temporary number that makes the transition seamless. Porting takes 5 – 7 business days to complete.

Can I choose my own area code and phone number?

Yes! Our phone number inventory consists of thousands of local, long-distance, and Toll-Free phone numbers for you to choose from. We can provide you options by area code or state locality.

Will my main number show my business name as the caller ID?

Yes! At the time of porting, we will assign the caller ID for your main business number. The caller ID is limited to 15 characters and completes shortly after the port is complete.

What are the international rates?

Rates depend on the country you are calling. For a rate list, contact us at (530) ONE-STOP.

Do I need a computer to make calls?

Not necessarily. Our platform allows you to make calls using an IP desk phone, our mobile app, or any other device that has internet access.

Is VoIP secure?

VoIP is more secure than ever. Advances in technology offer more protection for end-users. Protocols such as call encryption, regular firmware updates and firewall adjustments ensure that we provide reliable, secure, hosted service.

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Nevaehs Adventures 13

5 out of 5 stars

3 weeks ago

We needed new VoIP Phone service and internet because the area we are at in Redlands in has super slow internet. We couldn't find another company that could help us. They came out and set us up on 5g internet, set us up with a new router and wifi, new phones and to top it off, even helped us troubleshoot, repair , and move our cameras. Great service!

Read All 66 Reviews

Business Phones

Your Premium Business Phone Service Provider

Better Service. Better Price.

Flexible Pricing Available

Preferred

Premium

Executive

Frequently Asked Questions.

Customize Your System With These Add-Ons

Equipment To Look Forward To

Discover How Much You Will Save!

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