Sean Swedlow
GREAT SERVICES
Reviews
Kassandra Melendez
The entire team at OneStop Telecom is amazing! After a power outage at our Fontana facility fried our old (early 90’s) Panasonic phone system, we were overwhelmed and unsure how to get our phones working again. We spoke with a couple of other companies, but calling OneStop was the best decision we could have made.
Josiah came out quickly, thoroughly explained what we were dealing with, and presented the best options for our office. To say we were impressed by his knowledge and quote presentation would be an understatement.
We ultimately purchased a new PBX system, Yealink phones, and even upgraded our network with a new UPS and firewall. The installation was smooth, everything was set up exactly how we wanted, and they took the time to train us and answer all of our questions. You can tell that everyone on their team truly cares about their work. I highly recommend Josiah and OneStop Telecom to anyone in need of a reliable business phone system and service.
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David DiGiorgio
One Stop has been amazing at helping me reshape my business by their expert knowledge and access to business phone systems that is taking us to the next level. We had probably one of the most complicated phone systems utilizing three different phone service providers with about 30 phone lines across 13 different companies to be able to communicate with customers the way we needed.
The Yealink phone system recommended and installed at our company has been a game changer allowing not just the customer service reps in the office handle incoming and outgoing calls better, it has connected our field techs and remote workers to the office allowing for smoother internal communication.
The customer support staff is unmatched. I have dealt with multiple service providers for the last two decades, always getting the runaround trying to get the simplest task or change done. Their response was helpful, done in a timely manner, and the ability to communicate where they understand me without repeating myself over and over again has taken a lot of stress out of having to make changes to the system.
I would give 10 stars if I could. Anyone with a large business with multiple operators down to a one person business can benefit from the services from One Stop and at the same time, reduce your telecommunications costs. It’s a no brainer. Great service, great value.
S Hatchett
One Stop Telecom has been absolutely outstanding from start to finish. Their customer service is truly stellar—responsive, attentive, and always willing to go the extra mile. We’ve worked with them on multiple installations for our health and wellness center. Services included camera systems, telephone setup, and full integration with our 3rd-party internet service provider.
Every member of their team has been professional, courteous, and incredibly knowledgeable. They took the time to ensure everything was set up correctly and functioning seamlessly, which gave us complete peace of mind.
If you’re looking for a reliable, all-in-one telecommunications solution with exceptional service, we highly recommend One Stop Telecom.
Amy Moufarrege
We just finished getting set up with OneStop Telecom and we are so happy with how everything turned out! Our office building had a huge cluster of cables and wires that were such a big mess. Our internet was slow and our phone calls dropped constantly. Onestop came in a did an amazing job with the cable management and upgrading all our services at a much lower rate than what we previously had. The team came in and got the phones wired and internet connected and they were so professional and courteous. They were very mindful of not interrupting our business. The internet now is fast and the new phone system is simple and connection is great! I would definitely recommend using them for your business!
victoria itzamaray
I was helped on the phone by Javier Rejon and the customer service was outstanding, he did a really good job at explaining everything needed to proceed with the service and get me going. I definitely did not expect it seeing as over the phone instructions can sometimes be frustrating but again he was really nice and patient!!!
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Trey Henderson
We just had a whole new phone system installed and setup by One Stop Telecom and wow it works great. The process from start to finish was painless.
Our contact Josiah was very professional and helpful from illustrating the benefits of the phone system, was present during the install to make sure things went smooth, and spent time with the employees showing them how to use them.
I can say definitely it has huge benefits to the business. There are many useful features that this system will streamline. Was a little cautious with having to learn something new but it has been a breeze.
Would highly recommend.
Ally Calhoun
Josiah was extremely knowledgeable and helpful with our office’s transition to VOIP phones. We appreciate all his help and would definitely recommend.
Jason Khun
We just got our phone system upgraded by One Stop Telecom. They have a fantastic platform that is easy to use and customizable at the tip of your own fingers. Josiah and Gina were very professional and have great customer support from beginning to end. They went the extra mile to make the transition smooth. I would highly recommend them to everyone!
